Job Details




GeniusTags is looking for an experienced IT coordinator to help us manage the IT services projects that aim to maintain customers’ information technology systems and networks. Your duties will also include coordinating between the helpdesk, system administrator, and customers’ staff to ensure the functionality and efficiency of IT systems.



  • Act the project manager for the IT projects
  • Coordinate, plan, follow up and report IT activities with the IT for different customer projects
  • Conduct regular meetings with customers teams and IT team to achieve the project’s deliverables
  • Participate in planning and identifying IT products, services, and systems that should be included in proposals for each customer
  • Apply and follow up on discounts and offers for non-profits for each customer
  • Purchase and update licenses for IT systems and software for each customer
  • Setup organization accounts on IT systems and software for each customer
  • Monitor and ensure the implementation and commitment of IT policy by all staff, partners, and contractors for each customer
  • Prepare, maintain, and update IT policy for each customer
  • Participate in IT products, services, and systems evaluation for each customer
  • Identify IT products, services, and systems specifications for each customer
  • Identify the technical level required for different roles and positions for each customer
  • Evaluate IT skills for staff for each customer
  • Identify, suggest, and supervise IT training for each customer


  • At least three years of experience as IT Coordinator or Manager
  • BSc or BA degree in information technology or computer science
  • Certification (CompTIA Network+٫ CompTIA Security+ etc.) is a plus
  • Solid experience in managing IT systems and applications٫ troubleshooting and repairing issues
  • Experience in business automation, working with ERP or Power Apps is appreciated
  • Experience in Microsoft products is required
  • English and Arabic is a must, Turkish is a plus
  • Previous experience in NGO and nonprofit sector
  • Excellent organizational and coordination abilities
  • Great attention to details
  • Strong communication, interpersonal and leading skills
  • Project management skills
  • PMP certification is preferred

Providing simple technology solutions that alleviate the challenges facing humanitarian work

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